Contact information

📩 CONTACT US — SOOTHESCRATCH

We’re here to help.

If you have any questions about your order, shipping, or product, feel free to reach out.


📧 Email Support

support@soothescratch.com

We aim to respond within 24–48 hours (business days).


📦 Order & Shipping Inquiries

Please include your order number when contacting us about an existing order so we can assist you faster.


🕒 Support Hours

Monday – Friday
9:00 AM – 6:00 PM (SGT)